Sender Policy Framework
Thank you for your interest in our company, our products and services. The management of InterNexum GmbH attaches great importance to data protection. With this data protection declaration, we would like to inform you about the type, scope and purpose of the processing of personal data and inform data subjects about the rights to which they are entitled.
The use of the websites operated by InterNexum GmbH is possible without any indication of personal data. However, the processing of personal data may become necessary if special services on our websites are used or if services of our company are requested. If there is no legal basis for the processing of personal data in these cases, we will always obtain the consent of the person concerned.
Personal data is always and exclusively processed in compliance with the Data Protection Regulation and the applicable legal provisions.
We have implemented extensive technical and organisational measures to protect the personal data we process. However, we would like to point out that Internet-based data transmissions can generally have security gaps, such as those that occur when sending unencrypted e-mails. Data subjects can also transmit personal data to us by alternative means (by fax or telephone).
The terms used are not gender-specific.
The responsible party within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection provisions is:
The terms used in our data protection declaration are based on the definitions used by the European Directive and Ordinance Maker when adopting the General Data Protection Regulation (GDPR). In order to keep this simple and understandable for our customers and business partners, as well as for the public, we would like to explain some of the terms we use in advance:
is the General Data Protection Regulation issued by the European Directive and Regulation Maker.
any natural or legal person who uses telemedia, in particular to obtain or access information.
is any identified or identifiable natural person whose personal data are processed by the controller.
A natural person shall be regarded as identifiable if he or she can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
is all information that relates to a data subject. This includes, for example, name, address, telephone number, email address, but also the IP address, even if this is only temporarily assigned.
means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing
is the marking of stored personal data with the aim of restricting their future processing.
is any automated processing of personal data which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.
is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.
is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for by Union or Member State law.
is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law shall not be considered as recipients.
is a natural or legal person, public authority, agency or other body, other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or the processor.
of the data subject shall mean any freely given specific, informed and unambiguous indication of his or her wishes in the form of a statement or other unambiguous affirmative act by which the data subject signifies his or her agreement to personal data relating to him or her being processed.
is a natural or legal person engaged in an economic activity, irrespective of its legal form, including partnerships or associations regularly engaged in an economic activity.
As a matter of principle, we only process personal data of our users insofar as this is necessary for the provision of a functional website as well as our contents and services. The processing of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases in which obtaining prior consent is not possible for actual reasons and the processing of the data is permitted by legal regulations.
"Event data" is data that may be transmitted by us to Facebook, e.g. via a Facebook pixel (via apps or in other ways), and relates to individuals or their actions. This data includes, for example, information about visits and interactions on websites, functions, app installations, purchases of products, etc. Event data is processed for the purpose of creating target groups for content and advertising information (Custom Audiences). Event data does not include the actual content (such as written comments), no login information and no contact information (i.e. no names, email addresses and phone numbers). Event data is deleted by Facebook after a maximum of two years, the target groups formed from it with the deletion of our Facebook account).
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) lit. a of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.
In the event that vital interests of the data subject or another natural person make it necessary to process personal data, Art. 6 (1) lit. d DSGVO serves as the legal basis.
Insofar as a task is in the public interest or the exercise of official authority makes it necessary to process personal data, Art. 6 (1) lit. e DSGVO serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) lit. f DSGVO serves as the legal basis for the processing.
Taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing, we take appropriate technical and organisational measures in accordance with the legal requirements to ensure a level of protection appropriate to the risk, in terms of the different probabilities of occurrence and the respective scale of the threat to the rights and freedoms of natural persons.
These measures include, in particular, ensuring the availability, confidentiality and integrity of data by controlling electronic and physical access to the data as well as access to, input of, ensuring availability of, segregation of, and disclosure of the data. In addition, we have implemented procedures to ensure the exercise of data subjects' rights, the deletion of data and responses to threats to data. Furthermore, in accordance with the principle of data protection, we already take into account the protection of personal data during the development and selection of hardware, software and procedures through technology design and data protection-friendly default settings.
Shortening of the IP address: If IP addresses are processed by us or by the service providers and technologies used, the IP address is shortened (also referred to as "IP masking") unless the processing of a complete IP address is necessary. For this purpose, the last part of the IP address after a dot is removed or replaced by wildcards in order to prevent or make it significantly more difficult to identify a person by their IP address.
SSL/ TLS encryption (https): In order to protect your data transmitted via our online offer, we use current encryption methods. You can recognise such encrypted connections by the prefix https:// in the address line of your browser.
Services and service providers used
The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage no longer applies. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a necessity for the continued storage of the data for the conclusion or fulfilment of a contract.
In the course of our processing of personal data, the data may be transferred to or disclosed to third parties (e.g. other bodies, companies, legally independent organisational units or persons). For example, service providers commissioned with IT tasks or providers of services and content that are integrated into a website may be among the data recipients, but also telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities. In such cases, we observe the legal requirements and, in particular, conclude corresponding contracts or agreements with the recipients of your data that serve to protect your data.
Data transfer within the group of companies: Within our group of companies, we may transfer personal data to other companies or grant them access to this data. This transfer takes place insofar as it is necessary for the fulfilment of our contractual obligations or is based on our legitimate corporate and business interests for administrative purposes or takes place if the consent of the data subject or a legal permission exists.
In individual cases, we must provide information about the data we have collected (inventory data) by order of the competent authorities, insofar as this is necessary for the purposes of criminal prosecution, for the fulfilment of legal tasks of the constitution protection authorities (or comparable authorities). This also applies to the prevention of danger or the enforcement of third party intellectual property rights.
In connection with the registration and administration of domain names, it is necessary to transmit data to the respective registry or to have such data transmitted. Some of this data can be viewed in publicly accessible databases (whois databases). Some data is also transmitted to the RIPE NCC in the Netherlands and entered in their public database. According to RIPE regulations, static IP addresses can only be allocated if the customer's data has been transmitted to RIPE in advance.
Since 01.01.2014, new ICANN regulations and registration conditions have been in force: according to these, domain registrars are obliged to retain certain data. Upon justified request by ICANN, this data must be transferred to third parties (ICANN or escrow companies) in certain cases, insofar as this is permissible within the respective applicable law.
In addition, personal data is, of course, only transmitted to the extent permitted by the applicable data protection provisions.
We have implemented components of the online payment service provider PayPal on our website. Payments are processed via so-called PayPal accounts, which are managed via an email address instead of an account number. In addition, it is possible to process payments via credit cards if a user does not have a PayPal account. PayPal enables the user to send online payments to third parties or to receive payments, assumes trustee functions and offers buyer protection services.
The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.
If the data subject selects the payment method "PayPal" on our website, data is automatically transmitted to PayPal:
as well as other data required for payment processing and billing:
By using this payment option, the data subject consents to the transmission of personal data required for this purpose.
For the purpose of payment processing and fraud prevention, we will transmit personal data in particular if there is a legitimate interest for the transmission. The personal data transmitted to PayPal may be transmitted by PayPal to credit agencies for the purpose of checking identity and creditworthiness. Insofar as this is necessary for the fulfilment of contractual obligations, PayPal will transfer the personal data to affiliated companies, service providers or subcontractors.
The consent to the handling of personal data can be revoked by the data subject at any time vis-à-vis PayPal. A revocation does not affect personal data that must be processed, used or transmitted in order to process payments in accordance with the contract.
We have implemented components of the online payment service provider Sofortüberweisung on our website. Sofortüberweisung offers a technical procedure to enable cashless payments on the internet, where we receive an immediate payment confirmation. This enables us to execute the service immediately after the payment or to credit the corresponding customer account.
The German operating company of Sofortüberweisung is SOFORT GmbH, Fußbergstraße 1, 82131 Gauting.
During payment processing via Sofortüberweisung, the customer or buyer transmits the PIN required for a bank transfer and the associated TAN to Sofort GmbH. After retrieving further data to check the account coverage, this company carries out a bank transfer to us and informs us of this automatically after the transaction has been completed.
If the data subject selects the payment method "Sofortüberweisung" on our website, data is automatically transmitted to Sofortüberweisung:
as well as other data required for payment processing and billing:
By using this payment option, the data subject consents to the transmission of personal data required for this purpose.
For the purpose of payment processing, we will transmit personal data in particular if there is a legitimate interest for the transmission.
The personal data transmitted to Sofortüberweisung may be transmitted by Sofortüberweisung to credit agencies for the purpose of checking identity and creditworthiness.
Insofar as this is necessary for the fulfilment of contractual obligations, Sofortüberweisung will forward the personal data to affiliated companies, service providers or subcontractors.
The data subject may revoke consent to the handling of personal data at any time vis-à-vis Sofortüberweisung. A revocation does not affect personal data that must be processed, used or transmitted in order to process payments in accordance with the contract.
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected:
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DSGVO.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.
The following data is stored and transmitted in the cookies:
The following cookie types and functions are distinguished:
General information on revocation and objection (opt-out): Depending on whether the processing is based on consent or legal permission, you have the option at any time to revoke any consent you have given or to object to the processing of your data by cookie technologies (collectively referred to as "opt-out").
Cookie settings / revocation option:
On our website, you have the option of subscribing to a free newsletter. When you register for the newsletter, the data from the input mask is transmitted to us. To subscribe to our newsletters, it is generally sufficient to enter your e-mail address. However, we may ask you to provide a name for the purpose of a personal address in the newsletter, or further details if these are required for the purposes of the newsletter.
In addition, the IP address of the calling computer and the date and time of registration are collected during registration:
Double opt-in procedure: We use the so-called double opt-in procedure to ensure that the newsletter is sent in a consensual manner. After sending, the user is given the opportunity to confirm the registration in a legally secure manner by means of a confirmation e-mail. Only if the confirmation is given will the address be actively included in the distribution list. This confirmation is necessary to ensure that no one else's e-mail address can register for our newsletters. The newsletter registrations are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. In addition, changes to your stored data are logged with the dispatch service provider.
Deletion and restriction of processing: In order to prove consent previously given, we may store unsubscribed email addresses for up to three years on the basis of our legitimate interests before deleting them. The processing of this data is limited to the purpose of a possible defence against claims. Provided that the former existence of consent is confirmed at the same time, an individual deletion request is possible at any time. In the case of obligations to permanently observe objections, we reserve the right to store the e-mail address in a block list (so-called "block list") for this purpose alone.
The logging of the registration process is carried out on the basis of our legitimate interests for the purpose of proving that it has been carried out properly. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests in an efficient and secure sending system.
Notes on legal basis: The newsletter dispatch and the associated data processing are based on the consent of the recipients pursuant to Art. 6 (1) a DSGVO or, if consent is not required, on our legitimate interests in direct marketing pursuant to Art. 6 (1) f DSGVO, if and insofar as this is permitted by law, e.g. in the case of existing customer advertising. If you purchase goods or services on our website or make use of other services from us and provide us with your e-mail address, this may subsequently be used by us to send you a newsletter. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter. The legal basis for sending the newsletter as a result of the sale of goods or services or the use of other services is Section 7 (3) UWG.
Contents: Information about us, our services, campaigns and offers.
Insofar as we commission a service provider to send e-mails, this is done on the basis of our legitimate interests. The registration process is recorded on the basis of our legitimate interests to prove that it has been carried out in accordance with the law.
Measurement of opening and click-through rates: The newsletters may contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a dispatch service provider, from their server. Technical information, such as information on the browser and your system, as well as your IP address and the time of the retrieval, are collected.
This information is used for the technical improvement of our newsletter based on the technical data or the target groups and their reading behaviour based on the access times or their retrieval locations (which can be determined with the help of the IP address). In addition, the analysis includes determining whether and when the newsletters are opened and which links are clicked. This information is assigned to the individual newsletter recipients and stored in their profiles until they are deleted. The analyses help us to recognise the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
The evaluation of the newsletter and the measurement of success as well as the storage of the measurement results in the profiles of the users as well as their further processing are carried out on the basis of the consent of the users pursuant to Art. 6 (1) lit. a DSGVO and on the basis of our legitimate interests (Art. 6 (1) lit. f DSGVO) for the purpose of using a user-friendly as well as secure newsletter system, which serves both our business interests and meets the expectations of the users.
Unfortunately, a separate revocation of the performance measurement is not possible; in this case, the entire newsletter subscription must be cancelled or must be contradicted. In this case, the stored profile information will be deleted.
The collected data will be used exclusively for sending the requested information, offers, newsletters.
Types of data processed:
The collection of the user's email address serves to deliver the newsletter. The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Accordingly, they are stored as long as the subscription to the newsletter is active.
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, a corresponding link can be found in each newsletter.
Opt-out: You can cancel the receipt of our newsletter at any time, i.e. revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can use one of the contact options given above, preferably e-mail, for this purpose.
Services and service providers used:
We process personal data of our contractual and business partners, e.g. customers and interested parties (collectively referred to as "contractual partners") in the context of contractual and comparable legal relationships as well as related measures and in the context of communication with contractual partners (or pre-contractual), e.g. to answer enquiries.
Purposes of the processing
The processing and storage of data is fundamentally necessary in order to establish, change and process business relationships with contractual partners (also pre-contractual), to secure our own rights and for the purposes of the administrative tasks associated with this information as well as the entrepreneurial organisation. For the processing of the contract, we require data to determine and invoice services provided on a usage-dependent basis and to ensure proper billing.
We inform the contractual partners of the data required for the above-mentioned purposes before or in the course of data collection, e.g. in online forms, by means of special labelling (e.g. colours) or symbols (e.g. asterisks or similar), or in person.
Types of data processed:
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case for the fulfilment of a contract or for the implementation of pre-contractual measures when the data is no longer required for the implementation of the contract. Even after the conclusion of the contract, however, there may be a need to store personal data of the contractual partner in order to comply with contractual or legal obligations. If the data is required for the performance of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.
Continuing obligations require the storage of personal data for the entire duration of the contract. In addition, data must be stored for tax purposes and warranty periods must be observed. The storage periods to be observed cannot be determined in a general way, but must be determined for each individual contract and contracting party.
Insofar as third-party providers or platforms are used to provide our services, the terms and conditions and data protection notices of the respective third-party providers or platforms apply in the relationship between the users and the providers.
The legal basis for the processing of the data is Art. 6 (1) lit. a DSGVO if the user has given his or her consent. If the processing serves the fulfilment of a contract or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 (1) lit. b DSGVO. The processing of data on the basis of legal obligations and standards is based on Art. 6 (1) lit. c DSGVO. The legal basis for processing data in the case of legitimate interests is Art. 6 para. 1 lit. f DSGVO.
On our website, we offer users the opportunity to register by providing personal data. The data is entered in an input mask and transmitted to us and stored. The following data is collected during the registration process:
Additional data is collected and processed for the provision of services within the scope of a contract or for the implementation of pre-contractual measures:
The following data is also stored at the time of registration:
As part of the registration process, the user's consent to the processing of this data is obtained.
Registration of the user is necessary for the fulfilment of a contract with the user and for the implementation of pre-contractual measures, for example for the administration of domain names.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.
As a user, you have the option of cancelling your registration at any time. You can have the data stored about you changed at any time. You can make the changes yourself directly in the registration area, in all other cases please contact us by e-mail: firstname.lastname@example.org. After a successful deregistration, your data will be deleted or the processing of your data will be restricted.
If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.
The legal basis for the processing of the data is Art. 6 (1) lit. a DSGVO if the user has given his or her consent. If the registration serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.
In addition, the provisions and regulations for Business Services in Section 7 shall apply in full.
When contacting us (e.g. via contact form, email, telephone or via social media), the information of the inquiring persons is processed insofar as this is necessary to answer the contact enquiries and any requested measures.
The response to contact requests in the context of contractual or pre-contractual relationships is made for the purpose of fulfilling our contractual obligations or for responding to (pre)contractual requests and otherwise on the basis of the legitimate interests in responding to the requests.
Our website contains a contact form that can be used for electronic contact. If a user makes use of this option, the data entered in the input mask is transmitted to us and stored. These data are, among others:
The following data is also stored at the time the message is sent:
A chat system also allows you to contact our service staff directly. Cookies are used to enable recognition when you visit our website again. The information generated by the cookie about your use of this website (including your IP address) is transmitted to our server and stored there, whereby the IP address is anonymised before storage. Neither directly personal nor pseudonymised user profiles are created, nor is any information passed on. We will use this information to evaluate your use of our website.
Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.
In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.
The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified and is no longer relevant for possible future enquiries.
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued. Send us your revocation or objection by email to email@example.com.
All personal data stored in the course of contacting us will be deleted in this case.
The legal basis for the processing of data is Art. 6 (1) lit. a DSGVO if the user has given his or her consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If the e-mail contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
For the following purposes, we use so-called "cloud services" (also referred to as "software as a service"), i.e. software services that are accessible via the Internet and run on the servers of their providers: Calendar management, emailing, document storage and management, spreadsheets and presentations, sharing documents, content and information with specific recipients or publishing web pages, forms or other content and information, and chatting and participating in audio and video conferencing.
Insofar as these are part of communication processes with us or are otherwise processed by us as set out in the context of this data protection declaration, personal data may be processed in this context and stored on the servers of the providers. This data may include, in particular, master data and contact data of the data subjects, data on contracts, transactions, other processes and their contents. For their part, the providers of the cloud services used may process usage data and metadata used by them for security purposes and service optimisation.
If we provide forms or other documents and content to other users or publicly accessible websites using cloud services, the providers may store cookies on users' devices for the purposes of web analytics or to remember users' settings (e.g. in the case of media control).
If we ask for consent to use the cloud services, the legal basis for the processing is consent pursuant to Art. 6 (1) lit. a DSGVO. If the use of the cloud services has been agreed, the fulfilment of our (pre-)contractual services pursuant to Art. 6 (1) lit. b DSGVO is the legal basis. Otherwise, the data is processed on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO (i.e., interest in efficient and secure administration and collaboration processes).
Types of data processed:
Services used and service providers:
We process personal data for online marketing purposes. This may include, but is not limited to, marketing advertising space or displaying promotional and other content (collectively, "Content") based on users' potential interests and measuring its effectiveness.
For these purposes, so-called user profiles are created and stored in a file ("cookie") or similar procedures are used that store information about the user relevant for the presentation of the aforementioned content. This information may include, for example, websites visited, content viewed, online networks used, but also technical information such as the browser or computer system used. If users have consented to the collection of their location data, this may also be processed.
The IP addresses of the users are also stored. To protect our users, we use available IP masking procedures. Instead of the users' clear data (such as email addresses or names), pseudonyms are always stored. This means that we as well as the providers of the online marketing procedures only know the information stored in their profiles, but not the actual identity of the users.
The cookies of the user profiles can later also be read on other websites and analysed for the display of content but also supplemented with further data and stored on the server of the online marketing provider, provided that these websites use the same online marketing procedure.
Exceptionally, clear data can be assigned to the profiles if the users are, for example, members of a social network whose online marketing procedures we use and the network links the profiles of the users with the aforementioned information on the basis of their consent. Please note that users can make corresponding agreements with the providers, e.g. by giving their consent during registration.
Generally, we only get access to aggregated information about the success of our advertisements. However, as part of the success measurement (also conversion measurement), we can check which of our online marketing methods have led to a so-called conversion, i.e., for example, to a conclusion of a contract with us. The conversion measurement is used exclusively to analyse the success of our marketing measures.
Unless otherwise stated, we ask you to assume that cookies used will be stored for a period of two years.
Opt-out option: We explicitly refer to the data protection information of the respective providers and the opt-out options given for the providers. If no specific opt-out option has been specified, it is possible on the one hand for you to disable cookies in the settings of your browser, which may, however, restrict the functions of our online offer. We therefore recommend the following opt-out options for the respective areas:
Services and service providers used:
For the purpose of information and communication with active users of social networks, we maintain online presences within social media platforms.
We explicitly point out that user data may be processed outside the European Union. This could possibly result in risks for the users, for example because it could make it more difficult to enforce the rights of the users.
In addition, user data within social networks is usually processed for market research and advertising purposes. For example, usage profiles can be created based on the usage behaviour and resulting interests of the users. These in turn can be used, for example, to place advertisements within and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored locally on the users' computers, in which the usage behaviour and interests of the users are stored, also irrespective of the devices used by the users (especially if the users are members of the social network and logged in to it).
For a detailed presentation of the respective forms of processing and the existing opt-out options, we expressly refer to the data protection declarations and information provided by the operators of the respective networks. In the case of assertion of data subject rights and requests for information, we would also like to point out that these can most effectively be asserted directly with the providers. Only the platform operators themselves have access to the users' data and can take appropriate measures or provide information. If you still need help, you can contact us.
Services used and service providers:
We use the open source software tool Matomo (formerly PIWIK) on our website to analyse the surfing behaviour of our users. The software sets a cookie on the user's computer (for cookies, see above). If individual pages of our website are called up, the following data is stored:
The software runs exclusively on the servers of our website. Personal data of the users is only stored there. The data is not passed on to third parties.
The software is set in such a way that the IP addresses are pseudonymised and not stored completely by masking the last part of the IP address (e.g. 192.168.178.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer.
The processing of the users' personal data enables us to analyse the surfing behaviour of our users. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. These purposes are also our legitimate interest in processing the data in accordance with Art. 6 Para. 1 lit. f DSGVO. By anonymising the IP address, the interest of users in the protection of their personal data is sufficiently taken into account.
The data will be deleted as soon as it is no longer required for our recording purposes.
We offer our users the option of opting out of the analysis process on our website. To do this, you must follow the corresponding link. In this way, another cookie is set on their system, which signals to our system not to save the user's data. If the user deletes the corresponding cookie from their own system in the meantime, they must set the opt-out cookie again.
Cookie settings / revocation option:
For more information on the privacy settings of the Matomo software, please see the following link: https://matomo.org/docs/privacy/.
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
You may request confirmation from the controller as to whether personal data relating to you is being processed by us.
If there is such processing, you can request information from the controller about the following:
(1) the purposes for which the personal data are processed;
(2) the categories of personal data which are processed;
(3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
(4) the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for the determination of the storage duration;
(5) the existence of a right to rectify or erase personal data concerning you, a right to have processing restricted by the controller or a right to object to such processing;
(6) the existence of a right of appeal to a supervisory authority;
(7) any available information on the origin of the data if the personal data are not collected from the data subject;
(8) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information on whether personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 of the GDPR in connection with the transfer.
You have a right of rectification and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.
You may request the restriction of the processing of personal data concerning you under the following conditions:
(1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
(3) the controller no longer needs the personal data for the purposes of processing, but you need them for the assertion, exercise or defence of legal claims; or
(4) if you have objected to the processing pursuant to Art. 21 (1) DSGVO and it has not yet been determined whether the legitimate grounds of the controller override your grounds.
Where the processing of personal data relating to you has been restricted, those data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or of a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
You may request the controller to erase the personal data concerning you without delay and the controller is obliged to erase this data without delay if one of the following reasons applies:
(1)The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You revoke your consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) DSGVO and there is no other legal basis for the processing.
(3) You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
(4) The personal data concerning you have been processed unlawfully.
(5)The erasure of personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
(6) The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8(1) DSGVO.
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to, or copies or replications of, that personal data.
The right to erasure does not exist insofar as the processing is necessary
(1) to exercise the right to freedom of expression and information;
(2) for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) for reasons of public interest in the area of public health in accordance with Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in Section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
(5) to assert, exercise or defend legal claims.
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to communicate this rectification or erasure of the data or restriction of processing to all recipients to whom the personal data concerning you have been disclosed, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed of these recipients by the controller.
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that
(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and
(2) the processing is carried out with the aid of automated procedures.
In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons.
The right to data portability shall not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.
The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
(1) is necessary for the conclusion or performance of a contract between you and the responsible person,
(2) is authorised by Union or Member State legislation to which the controller is subject and that legislation contains adequate measures to safeguard your rights and freedoms and your legitimate interests; or
(3)is done with your express consent.
However, these decisions must not be based on special categories of personal data pursuant to Art. 9(1) of the GDPR, unless Art. 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
With regard to the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms of, and your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.
We ask you to regularly inform yourself about the content of our data protection declaration. Lastly, please note that data protection measures are always subject to technical renewal and that we adapt our data protection declaration as soon as changes in the data processing carried out by us make it necessary to do so. For this reason, this data protection declaration or the corresponding notes can be changed at any time in compliance with the applicable data protection regulations. We will inform you as soon as the changes require an act of cooperation on your part (e.g. consent) or other individual notification.
Where we provide contact information or addresses of companies or organisations in this privacy statement, please note that this information may change over time and please check the information before contacting us.